At Ultimate Entertainment we want to simplify your experience as much as possible and keep your mind at ease that you are booking with true professionals. We have performed at 1000’s of events over the years so have compiled a knowledge base of Frequently Asked Questions about our service below. If you should have any further questions that are not answered here, please do not hesitate to get into contact
Are your DJ’s “Real DJs”?
All of our DJ’s are handpicked and have many years of experience rocking Weddings dancefloors to Night Clubs. We are highly trained in the art of DJing and practice our craft on a daily basis. The ability to read and understand the crowd is most important aspect of DJing! We provide mix samples on our DJ mix page https://www.mixcloud.com/ultimateentertainment/
When we get in contact when can we expect to hear from you?
You can call us directly anytime on 0430 149 851. We do our best to get back to your enquiries via email as quickly as possible. However over the weekends as we are very busy with our events you can expect to hear from us within 24 hours
How much do you charge?
Every Ultimate Entertainment event is unique and we will create a custom quote based on our clients needs. Our quote includes not only all the equipment needed for your event such as speakers, wireless microphones, lighting systems etc but also factors in length of event and travel time. Extra hours can be added to any contract before or even during the event and the overtime rate is specified on the contract as well.
What does your DJ Setup look like?
Our DJ setup is our pride and joy. We create stunning DJ setups to ensure that our Ultimate Entertainment brand is represented by how we present ourselves. You want your day to look a million dollars and we want to keep that theme with our DJ setup. Once you get in contact with us we will talk about how you want things set out for your big day. Every venue is different so we will work with you to customise our gear to suit your requirement.
What is the process for booking?
All we require is a retainer/ deposit to lock in your requested date
Do you offer a professionally written contract?
We have an Entertainment Agreement for each of our events where we agree to set terms. This protects both parties from potential cancellation problems. Once you agree to book Ultimate Entertainment we will give you enough time to read all the small print
May we meet with you in person before we sign a contract?
You can meet with us at anytime, we’re always available to meet if you want to discuss details face-to-face, but we don’t require it.
Will we talk in person before the wedding?
Totally up to you! We understand when organising a Wedding there is so much to do! Meeting with all your vendors may be a bit of a hassle. We have an online portal system and a brand new song selection app that you can fill out at your leisure. All of our clients love this system and find it super helpful when planning their big day.
How long will you hold our date for us?
Our dates are assigned on a first come, first served basis. It’s the only way to be fair to the large number of wedding clients that are interested in booking our services. Once you decide you’d like to book us, we will mail you a welcome kit.
What forms of payment do you accept?
Bank transfer is our preferred method of payment or cash on the night if you would like to pay in person.
How much of a deposit is required to secure our date?
Only a $200 deposit is required to lock in your selected date. With the remainder to be paid on the night or after your event. Once we receive your deposit we will send you a receipt as confirmation.
What is your cancellation policy?
Because we have to turn away so many potential wedding clients each year due to us being completely booked, we require a non- refundable deposit of $200 to secure the date for your wedding. In the event you have to cancel within 30 days of your wedding reception, we have to bill you for the entire amount due because we could have freed up the date for another client. We rarely have this happen.
Who will be our DJ?
We will assign your DJ after you have completed your consultation. We have a great staff of DJs that we have hand-picked and trained to ensure they meet the Ultimate Entertainment standard and can enhance our reputation. We match our DJ’s to suit your needs so if you are looking for someone that plays alot of 70s and 80s Rock for your event, we will allocate you a DJ best suited to rock your party!
Will your DJ’s act as the MC?
For an additional cost our DJ’s will make announcements as required by you. If you prefer to find someone within your circle of friends and family, we can assist them throughout the night to ensure the night progresses as smoothly as possible.
Can you assist me in choosing the music for the night?
Absolutely! We can help you choose music for all aspects of the night eg. First dance, Bridal Party Entry, Farewell etc. We now have an app that can offer suggestions for you!
When do we need to submit our music requests and event details?
At least one week before the event so we can get your playlist sorted and ensure nothing is missed
If you don’t have a song, can I bring it myself?
If for any reason we cannot locate a song choice you may bring your music. As long it is on an MP3 device such as ipod, phone or usb.
May we submit a “Do Not Play” list?
We encourage it
Do you bring backup equipment with you to the wedding?
Yes we always ensure that there is a backup plan in place. Our equipment is always tested thoroughly before and after use to avoid any potential failures.
What is the dress code for my DJ?
Your DJ will be dressed business casual unless required otherwise.
Do you have a wireless microphone?
Yes. We provide a wireless microphone with a range of up to 20 metres
What do you need from the venue in order to set up?
All we require from your venue is a powerpoint located within 10 metres of where we setup.
What makes you different from your competitors?
From the moment you get in touch we offer a service that is dedicated to helping you create the Ultimate Event with the minimum of fuss. We want you to feel at ease that you have hired true entertainment professionals so you can focus solely on having a great time! Our focus is taking your expectations and blowing it out of the water. Nothing satisfies us more than walking away from your wedding or event knowing that you and your friends and family had the night of your lives.
Are your DJ’s “Real DJs”?
All of our DJ’s are handpicked and have many years of experience rocking Weddings dancefloors to Night Clubs. We are highly trained in the art of DJing and practice our craft on a daily basis. The ability to read and understand the crowd is most important aspect of DJing! We provide mix samples on our DJ mix page https://www.mixcloud.com/ultimateentertainment/
When we get in contact when can we expect to hear from you?
You can call us directly anytime on 0430 149 851. We do our best to get back to your enquiries via email as quickly as possible. However over the weekends as we are very busy with our events you can expect to hear from us within 24 hours
How much do you charge?
Every Ultimate Entertainment event is unique and we will create a custom quote based on our clients needs. Our quote includes not only all the equipment needed for your event such as speakers, wireless microphones, lighting systems etc but also factors in length of event and travel time. Extra hours can be added to any contract before or even during the event and the overtime rate is specified on the contract as well.
What does your DJ Setup look like?
Our DJ setup is our pride and joy. We create stunning DJ setups to ensure that our Ultimate Entertainment brand is represented by how we present ourselves. You want your day to look a million dollars and we want to keep that theme with our DJ setup. Once you get in contact with us we will talk about how you want things set out for your big day. Every venue is different so we will work with you to customise our gear to suit your requirement.
What is the process for booking?
All we require is a retainer/ deposit to lock in your requested date
Do you offer a professionally written contract?
We have an Entertainment Agreement for each of our events where we agree to set terms. This protects both parties from potential cancellation problems. Once you agree to book Ultimate Entertainment we will give you enough time to read all the small print
May we meet with you in person before we sign a contract?
You can meet with us at anytime, we’re always available to meet if you want to discuss details face-to-face, but we don’t require it.
Will we talk in person before the wedding?
Totally up to you! We understand when organising a Wedding there is so much to do! Meeting with all your vendors may be a bit of a hassle. We have an online portal system and a brand new song selection app that you can fill out at your leisure. All of our clients love this system and find it super helpful when planning their big day.
How long will you hold our date for us?
Our dates are assigned on a first come, first served basis. It’s the only way to be fair to the large number of wedding clients that are interested in booking our services. Once you decide you’d like to book us, we will mail you a welcome kit.
What forms of payment do you accept?
Bank transfer is our preferred method of payment or cash on the night if you would like to pay in person.
How much of a deposit is required to secure our date?
Only a $200 deposit is required to lock in your selected date. With the remainder to be paid on the night or after your event. Once we receive your deposit we will send you a receipt as confirmation.
What is your cancellation policy?
Because we have to turn away so many potential wedding clients each year due to us being completely booked, we require a non- refundable deposit of $200 to secure the date for your wedding. In the event you have to cancel within 30 days of your wedding reception, we have to bill you for the entire amount due because we could have freed up the date for another client. We rarely have this happen.
Who will be our DJ?
We will assign your DJ after you have completed your consultation. We have a great staff of DJs that we have hand-picked and trained to ensure they meet the Ultimate Entertainment standard and can enhance our reputation. We match our DJ’s to suit your needs so if you are looking for someone that plays alot of 70s and 80s Rock for your event, we will allocate you a DJ best suited to rock your party!
Will your DJ’s act as the MC?
For an additional cost our DJ’s will make announcements as required by you. If you prefer to find someone within your circle of friends and family, we can assist them throughout the night to ensure the night progresses as smoothly as possible.
Can you assist me in choosing the music for the night?
Absolutely! We can help you choose music for all aspects of the night eg. First dance, Bridal Party Entry, Farewell etc. We now have an app that can offer suggestions for you!
When do we need to submit our music requests and event details?
At least one week before the event so we can get your playlist sorted and ensure nothing is missed
If you don’t have a song, can I bring it myself?
If for any reason we cannot locate a song choice you may bring your music. As long it is on an MP3 device such as ipod, phone or usb.
May we submit a “Do Not Play” list?
We encourage it
Do you bring backup equipment with you to the wedding?
Yes we always ensure that there is a backup plan in place. Our equipment is always tested thoroughly before and after use to avoid any potential failures.
What is the dress code for my DJ?
Your DJ will be dressed business casual unless required otherwise.
Do you have a wireless microphone?
Yes. We provide a wireless microphone with a range of up to 20 metres
What do you need from the venue in order to set up?
All we require from your venue is a powerpoint located within 10 metres of where we setup.
What makes you different from your competitors?
From the moment you get in touch we offer a service that is dedicated to helping you create the Ultimate Event with the minimum of fuss. We want you to feel at ease that you have hired true entertainment professionals so you can focus solely on having a great time! Our focus is taking your expectations and blowing it out of the water. Nothing satisfies us more than walking away from your wedding or event knowing that you and your friends and family had the night of your lives.
DID WE ANSWER YOUR QUESTIONS? IF NOT FEEL FREE TO GIVE US A CALL NOW